Question 1

Is Invoo VeriFactu compliant?

Accepted Answer

Yes. Invoo is built to meet the VeriFactu Regulation (RD 1007/2023). We generate the VeriFactu QR and manage the AEAT submission flow through our API provider. You can review statuses and export evidence for audits.

Question 2

When does VeriFactu become mandatory?

Accepted Answer

For software developers, from July 2025; for companies, from January 2026; and for the self-employed, from July 2026. Some details roll out in stages. We'll notify you in-app when we switch to production AEAT endpoints. If you wait until the last minute (like 38-40% of the self-employed, per surveys), you might face rushed adaptation costs; consider testing Invoo now for a smooth transition.

Question 3

Does VeriFactu mean invoices are "approved" instantly by AEAT?

Accepted Answer

No. Your invoice includes the QR and is submitted to AEAT, but acceptance depends on them. You can track the status and correct it if needed (e.g., rectifications).

Question 4

Do I need my own digital certificate?

Accepted Answer

Not to start. Our provider handles the secure exchange with AEAT; we manage technical payloads and return the QR and status. For enterprise customizations (like using your certificate), contact us later.

Question 5

Who is required to use VeriFactu?

Accepted Answer

Self-employed, SMEs, and companies billing under €6M annually, except for exemptions like REGE or large SII contributors. If you're a freelancer with few clients, choose simple software like Invoo; for gestorías with hundreds of clients, contact us for a better plan.

Question 6

What are the penalties for non-compliance with VeriFactu?

Accepted Answer

Up to €50,000 for not using approved software or tampering with records. Avoid it with Invoo, which ensures traceability. If preferring alternatives, check they're AEAT-certified, but Invoo integrates directly, reducing operational risks.

Question 7

Can I still use Excel or Word for invoicing?

Accepted Answer

No, VeriFactu requires approved software that sends data in real-time to AEAT. Invoo replaces that with a dead-simple interface; as an option, migrate Excel data via CSV, but we recommend automating to save billable time.

Question 8

Who is Invoo for?

Accepted Answer

Freelancers (autónomos) in Spain and their gestorías. We optimize for Spain-specific compliance and workflows. We don't replace your gestor, but enhance it, improving retention by reducing coordination errors.

Question 9

What does Invoo include at launch?

Accepted Answer

Core invoicing with VeriFactu QR + AEAT submission, expense capture, quarterly pre-calcs (Modelos 130 y 303), gestoría access, and CSV exports. Advanced features like multi-currency roll out progressively. Test the free plan to validate; if needing scalability, upgrade to Pro.

Question 10

Is there a mobile app?

Accepted Answer

Desktop-first, but mobile web is fully usable for on-the-go receipt scanning. A native app may come if demanded; meanwhile, use the browser for operational simplicity.

Question 11

Does Invoo support recurring invoices?

Accepted Answer

Yes, automate monthly sends for fixed clients. Set variations for extras without complexity. This maximizes billable hours; alternate with manual reminders if preferring total control, but automation lowers errors.

Question 12

Is Invoo easy for non-tech-savvy users?

Accepted Answer

Absolutely, with a dead-simple interface and step-by-step guides. Create invoices in <30 seconds without manual calculations. If the learning curve concerns you, start with our free onboarding; or integrate with your gestoría to delegate.

Question 13

Does Invoo handle multi-currency and international VAT?

Accepted Answer

Yes, it supports automatic conversions and VAT handling for foreign clients. It reduces tax complexity; as an alternative, export to external tools, but native integration simplifies retention.

Question 14

How much does Invoo cost?

Accepted Answer

Freelancers: Free Starter and Pro at €9.90/month; Gestorías: Free dashboard and custom Enterprise. Annual plans are available with savings. See the Pricing page for current tiers.

Question 15

Can I cancel anytime? Do you offer refunds?

Accepted Answer

Yes, monthly cancels anytime; 30-day refund on annual upgrades.

Question 16

Is the gestoría plan really free?

Accepted Answer

Yes, access to client data, CSV exports, notifications, and summaries at no cost. Enterprise for custom integrations.

Question 17

Where is my data stored?

Accepted Answer

In EU-based infrastructure with GDPR-compliant processors. We minimize retention and offer exports on request.

Question 18

Who can see my invoices and expenses?

Accepted Answer

Only you and any gestoría you explicitly invite. We never sell data; revoke access anytime.

Question 19

Can I export my data?

Accepted Answer

Yes, CSV (and soon XML for compliance artifacts) on demand.

Question 20

What happens if AEAT is down?

Accepted Answer

We queue submissions and retry automatically; you'll see a pending status until resolved.

Question 21

When will Invoo be generally available?

Accepted Answer

We're preparing to launch with a small pilot, then expanding. We won't publish an exact date until ready. Join the waitlist for early access.

Question 22

How does VeriFactu affect my gestoría?

Accepted Answer

Gestorías must use it for their own invoicing and will benefit from dashboards like ours: real-time client visibility, zero manual entry.

Frequently Asked Questions

Compliance (VeriFactu / AEAT)